Dr. Eric A. Surface
Dr. Eric A. Surface is an entrepreneur and industrial/organizational (I/O) psychologist who co-founded ALPS Solutions and currently serves as the president and principal scientist. Eric is an innovative business person, researcher, data analyst and leader who was recently elected a Fellow of the American Psychological Association (APA) and of the Society for Military Psychology. Eric strives to facilitate the use of evidence by clients to better analyze, learn, perform and succeed. He understands using data and analysis to gain insight to inform decisions and actions. His work has involved collecting and analyzing both quantitative and qualitative data to inform solutions and create advantage. Over the past decade, he has been principle investigator of numerous applied research projects related to learning and assessment, including numerous training effectiveness studies and needs assessment projects with Special Operations Forces. His recent work involves the alignment of individual capability with mission or organizational requirements and developing products to optimize learning outcomes and training effectiveness. ALPS Solutions is currently developing software products that use data to help clients manage the learning enterprise and leverage resources to optimize learning outcomes.
Eric believes products should be based in research and evidence. His work has been presented in numerous conference papers and published in peer-reviewed journals, such as Military Psychology, Organizational Research Methods, Personnel Psychology, Journal of Management, Journal of Applied Psychology, Human Performance, Foreign Language Annals, Journal of Personnel Psychology and Journal of Managerial Psychology. He authored or coauthored several chapters, including one of Training Needs Assessment (Surface, 2012) for the Handbook of Work Analysis. His areas of expertise include data collection methodology (e.g., surveys), learning (evaluation and effectiveness, needs assessment, design, metrics and assessment, analytics, and transfer), performance (measurement and modeling, performance in context, and validation) and assessment analysis (reliability studies, validation studies, assessment reviews). Eric believes in contributing to his profession and community. He is a member of numerous professional organizations, such as the Society for Industrial/Organizational (SIOP) and APA. His professional service includes reviewing for conferences and journals and serving on committee for professional organizations. He currently serves as Secretary for the Society of Military Psychology (Division 19 of the APA) and on the Board of Visitors at Chowan University. He has supported a number of charities and arts organizations. He received his PhD in I/O Psychology from NC State University, his MA in Psychology from East Carolina University, and BA in Psychology from Wake Forest University. He was a Consortium Research Fellow and Post-Doctoral Fellow with the Army Research Institute for the Behavioral and Social Sciences. His dissertation focused on modeling training performance in the Special Forces Qualification Course.